Kentucky Frontier Gas offers two classes of gas service:
Residential Service for use in a living unit.
Commercial Service for use in commerce,
industry or enterprise.
Frontier may charge for certain conditions related to gas service, such as a Reconnection Fee, a Meter Transfer fee, and a Late Payment Charge.
Frontier will not perform installation or maintenance services on customer facilities downstream of the meter. Some health- and safety-related services are provided by Frontier free of charge to its customers. Such gratuitous services are limited to the following:
- Response to gas leak complaints
regardless of cause.
- Response to fires regardless of cause.
- Restoration of service when outage is
caused by Frontier.
- Bill investigations, meter and meter
reading investigations, and routine
maintenance of Frontier facilities.
Current Frontier Rules and gas Rates for each class of service are available from the Kentucky Public Service Commission.
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Kentucky Frontier Gas is a new utility formed in 2005, from companies which have delivered natural gas in Eastern Kentucky for more than 50 years. Frontier has about 3500 customers in Floyd and Pike Counties.
